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Your useful numbers

Toll-free number

From Italy: 800 22 55 77

From abroad: +39 06 45560210

Da lunedì a venerdì dalle 8:30 alle 22. Il sabato dalle 9 alle 17.

Chiamaci dal tuo cellulare certificato e inserisci la tua password call center.

Block debit and pre-paid card

From Italy: 800 822 056

From abroad: +39 02 60843768

Active 24h

Block credit card

From Italy: 800 992 100

From abroad: +39 02 3498 0176

Active 24h

Credit Card Support

From Italy: 800 955 981

From abroad: +39 02 349 80147

The service is active:
for Classic Credit Cards, from Monday to Friday, from 8:00 to 22:00,
For Gold Credit Cards, 24/7.

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News All the Widiba news
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For full details of the terms and conditions of the products and services advertised, please consult the Info Factsheets and the pre-contractual policy statement available from the Transparency section of the website


Customers who qualify for a mortgage suspension can apply by completing the Application form for instalment mortgage suspension by private entities.

Read the application form carefully as it contains all the instructions and requirements set forth by the Legislative Decree.

To send the application form access your private area, type Requests with digital signature, selecet Mortgage request > Covid 19 Suspension and follow the instructions. Alternatively, you can email the question by email to Remember to state the following in the subject line of your email: Covid-19 mortgage suspension.

If you have a Financial Advisor, he or she will be able to help you fill in the form.



The most concrete help we can give: to stay at home with you!

For more than 200 Widiba employees, smart-working was at the experimental phase, and then all of a sudden it became a more prolonged and widespread experience. More than that: it became the responsible choice, both towards ourselves and others. For an online bank like Widiba, which has flexibility and proactivity in its DNA, this proved a simple move, despite the restrictions and concerns.

Everything will be fine: we will continue to accompany you in your daily choices, helping you to manage your savings, your time, your future, and putting all our resources up front, starting with the most important: our people!


In full compliance with the new Decree issued by the Italian Prime Minister on “Urgent measures concerning the containment and management of the epidemiological emergency from COVID-19”, Widiba shall remain fully operational for all banking and financial consultancy services.

Our digital presence allows us to intercept your needs and provide simple services and experiences with a view to simplifying your banking needs.

  • The Widiba app is available for Apple and Android devices

  • You can manage your daily needs using our website and app: bank transfers, telephone and prepaid card top-ups, payments and utility bills

  • You can make instant bank transfers so as to transfer money quickly, even at the weekend

  • You have a free certified email address provided by Widiba, to communicate with public and private entities, companies and employers

  • If you have a Google Home smart speaker, you can access Widiba to check your account and transactions

  • Your virtual assistant Widdy is always ready to answer your questions


Isn’t that what you always wanted?

With Google Home, Widiba is embarking on a new era, that of banking simply in the comfort of your own home.
Today, to check the balance and transactions on your account and cards and to find out about our ongoing promotions, simply clear your voice and say ”Ok, Google. Talk with Widiba”.

Find out more

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Get a load off your mind

Bank transfers are now instantaneous

It only takes a few seconds for your money to arrive. As of today, you can make instant bank transfers to any participating bank. This service, available to all Widiba customers with no added formalities, is also operational at the weekend.

Your bank bigger and bigger

Widiba redefines the concept of Bank

From a transaction system to your own personal financial ecosystem.
With us, you can withdraw at the supermarket, make banking transactions with Google Home, instantly divide payments into instalments, and do whatever else makes you feel good, with the help of our financial advisors. And so much more besides.

Find out more

With Widiba, you can do whatever you need online!
For you, a 1.50% interest rate on 6-month fixed term deposits.

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