Wait for the messages to upload…

Which language would you rather talk?

Italian

English

Confirm

I've found a solution!

Does this answer meet your needs?
Click Yes to continue talking to Widdy.
Click NO to send your email.

No

SI

Why wait when I can give you the answers you need?


To speak with me, click YES

You're connecting to an operator…

Oops! Something went wrong. Please try again later.

Oops! Something went wrong. Please try again later.

All operators are busy at the moment


If you want, you can book an appointment or ask Widdy

Oops! Something went wrong. Please try again later.

Done! You have sent your request.

Are you sure you wish to finish the conversation?

Are you sure you wish to finish the conversation?

Thanks for contacting us!

Loading ...

Ciao, this is Widdy!
Assistenza WISE

mc_hello_msg_chat

Leave the chat

Would you like to talk to Widdy? If you confirm, your conversation with the operator will be interrupted.

Your useful numbers

Toll-free number

From Italy: 800 22 55 77

From abroad: +39 06 45560210

Da lunedì a venerdì dalle 8:30 alle 22. Il sabato dalle 9 alle 17.

Chiamaci dal tuo cellulare certificato e inserisci la tua password call center.


Block debit and pre-paid card

From Italy: 800 822 056

From abroad: +39 02 60843768

Active 24h


Block credit card

From Italy: 800 992 100

From abroad: +39 02 3498 0176

Active 24h


Credit Card Support

From Italy: 800 955 981

From abroad: +39 02 349 80147

The service is active:
for Classic Credit Cards, from Monday to Friday, from 8:00 to 22:00,
For Gold Credit Cards, 24/7.

Change language

Oops!

Error

Quit transaction

Error

Are you sure you want to quit this transaction?
The data you have entered will not be saved.

What you ask us most often

Who can obtain My Instant Credit?

All adult customers and residents in Italy who do not have overdraft balances at the time of the request and meet at least one of the following characteristics: have held a Widiba account for at least 2 years, have been provided a Findomestic personal loan for Banca Widiba, have received at least 2 salary payments credited on the Widiba account in the last 3 months, or have Time Deposits or securities for an amount at least equal to or greater than € 3,000. The request is subject to approval by Findomestic.

How is it activated?

Visit the Banca Widiba My Instant Credit section> How it works. Send your activation request for the line of credit here, or from your Widiba app!

How can I pay my expenses in instalments?

È molto semplice utilizzare My Instant Credit: direttamente dalle notifiche push ricevute dopo il pagamento oppure è sufficiente selezionare il pagamento che si vuole rateizzare accedendo a Lista movimenti, alla sezione My Instant Credit o alla sezione I miei pagamenti, anche da app. È possibile inoltre rateizzare i pagamenti disposti da home banking (bonifici, pagamento bollettini, F24 etc) subito dopo l’esecuzione. Una volta selezionata la spesa è sufficiente scegliere il piano di rimborso (3-6-9-12 la durata proposta potrà variare in base all’importo da rateizzare e della scadenza della linea di credito. L'ultima rata del piano non può pertanto avere una data superiore alla scadenza della tua linea) e confermare. L’importo sarà immediatamente riaccreditato sul tuo conto corrente e le rate saranno addebitate ogni 5 del mese per tutta la durata del piano di rimborso che hai scelto. Rimborsando mensilmente le rate sarà ripristinata la disponibilità della tua Linea di Credito.

How can I check the remaining availability of the credit line?

The credit line is € 1,500. You can check the remaining balance and the status of instalments already made in the My Instant Credit> Manage instalments section.

How many expenses can I pay in instalments?

You can simultaneously pay up to a maximum of 5 payments in instalments for a total of € 1,500.

Can I start paying in instalments immediately after requesting activation?

If your application is approved immediately, you will be able to make one payment in instalments. Once you have received confirmation that the credit line has been opened, you will be able to simultaneously pay up to a maximum of 5 payments in instalments, for a total of € 1,500

Is the instalment request always immediately approved?

In most cases, the request to activate the credit line is immediate. In some cases, however, Findomestic may perform additional assessments that require more time.

When will I pay my instalments?

The amount of all active instalment payments will be debited on the 5th of the month following the date of payments made.

What payments or charges can I pay in instalments?

You can pay all current account payments in instalments, such as bank transfers, credit card charges, MAV, RAV, debit card withdrawals and payments, payment of utilities and/or taxes.

When can I request instalments on a payment or debit?

Requests for instalments can be made immediately once the service is active.

How long is the credit line active?

La linea di credito ha durata 5 anni.