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Your useful numbers

Toll-free number

From Italy: 800 22 55 77

From abroad: +39 06 45560210

Da lunedì a venerdì dalle 8:30 alle 22. Il sabato dalle 9 alle 17.

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Block debit and pre-paid card

From Italy: 800 822 056

From abroad: +39 02 60843768

Active 24h


Block credit card

From Italy: 800 992 100

From abroad: +39 02 3498 0176

Active 24h


Credit Card Support

From Italy: 800 955 981

From abroad: +39 02 349 80147

The service is active:
for Classic Credit Cards, from Monday to Friday, from 8:00 to 22:00,
For Gold Credit Cards, 24/7.

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Responsibility

Our concrete commitment

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We turn changes into opportunities. We believe in the power of listening. We promote a culture of inclusiveness, with a view to to giving people value.
Because we are aware of the impact of our actions on the community.

ENVIRONMENTAL SUSTAINABILITY

We limit the environmental impact of our activities through the reduction of consumption and the sustainable management of our staff’s mobility.

Processes

100%

digital for all the main banking products, from current accounts to payments, loans and mortgages

100%

paperless with remote signing and formal customer correspondence via PEC

Digital consulting via web collaboration or graphometric pin

Offices

BREEAM energy certification of our offices

80%

of remote-working employees in the last year

SOCIAL SUSTAINABILITY

We are committed to building a socially sustainable growth model that enhances diversity in all its forms and contributes to the dissemination of a financial culture.

Diversity & Inclusion

48%

of women employees

80%

of women managers

6

different nationalities

Training programmes and events to promote the inclusion of women in banks and financial consultancy (Women of Widiba)

Financial Education

50+

financial education initiatives and events every year

2021

Member of Feduf, Foundation for Financial and Savings Education

CORPORATE SUSTAINABILITY

Our commitment is reflected in the sustainability factors integrated into our offering.
Our efforts extend to the growth and promotion of our human capital.

Welfare & Training

4,200+ hours/year

of employee training and development

2,400+ hours/year

of management training for employees (Women Leadership Program)

30,000+ hours/year

of specialist training for our financial advisors

Financial Consulting & Instruments

1,300+

ESG products and a constantly updated offering

100+

Efpa Certified Financial Consultants

Community engagement

6

customers in the Customer Team involved in the company’s governance

97%

of our customers feel looked after and satisfied

Environmental, Social, and Corporate Governance

Three criteria for sustainable investments

The acronym ESG stands for the three factors - Environmental, Social, and Corporate Governance - underlying sustainable investment.

Environmental and social sustainability lies at the heart of the policies of the European Union which, with the aim of containing the risk of incorrect ESG practices, has introduced Regulation (EU) 2019/2088 , effective since March 10th, on sustainability‐related disclosures in the financial services sector (SFDR: “Sustainable Finance Disclosure Regulation”).

It's intuitive. It's comprehensive. It's Widiba.
For you, a zero-charges account for the first 12 months.

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