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Your useful numbers

Toll-free number

From Italy: 800 22 55 77

From abroad: +39 06 45560210

Da lunedì a venerdì dalle 8:30 alle 22. Il sabato dalle 9 alle 17.

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From Italy: 800 822 056

From abroad: +39 02 60843768

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From Italy: 800 992 100

From abroad: +39 02 3498 0176

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From Italy: 800 955 981

From abroad: +39 02 349 80147

The service is active:
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For Gold Credit Cards, 24/7.

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Responsibility

Our concrete commitment

OPEN ACCOUNT

Advertising message for promotional purposes. For full details of the terms and conditions of the products and services advertised, please consult Info Factsheets and the pre-contractual policy statement available from the Transparency Section of bancawidiba.it.

We turn changes into opportunities. We believe in the power of listening. We promote a culture of inclusiveness, with a view to to giving people value.
Because we are aware of the impact of our actions on the community.

The Charter of Responsibilities summarises our concrete commitment to supporting environmental, social and corporate responsibility so as to help create a sustainable future.

Discover our Charter of Responsibilities

ENVIRONMENTAL SUSTAINABILITY

We limit the environmental impact of our activities through the reduction of consumption and the sustainable management of our staff’s mobility.

Processes

100%

digital for all the main banking products, from current accounts to payments, loans and mortgages

100%

paperless with remote signing and formal customer correspondence via PEC

Digital consulting via web collaboration or graphometric pin

Offices

BREEAM energy certification of our offices

80%

of remote-working employees in the last year

SOCIAL SUSTAINABILITY

We are committed to building a socially sustainable growth model that enhances diversity in all its forms and contributes to the dissemination of a financial culture.

Diversity & Inclusion

47%

of women employees

80%

of women managers

6

different nationalities

Training programmes and events to promote the inclusion of women in banks and financial consultancy (Women of Widiba)

Financial Education

50+

financial education initiatives and events every year

2021

Member of Feduf, Foundation for Financial and Savings Education

CORPORATE SUSTAINABILITY

Our commitment is reflected in the sustainability factors integrated into our offering.
Our efforts extend to the growth and promotion of our human capital.

Welfare & Training

7,200+ hours/year

of employee training and development

2,400+ hours/year

of management training for employees (Women Leadership Program)

35,000 hours/year

of specialist training for our financial advisors

Financial Consulting & Instruments

3.100+

ESG products and a constantly updated offering

100+

Efpa Certified Financial Consultants

Community engagement

5

customers in the Customer Team involved in the company’s governance

97%

of our customers feel looked after and satisfied

Responsibility Programme - 2021

25 January

“Financial education: the guide you've been waiting for”

Online special dedicated to Io Donna readers consisting of 16 articles written in collaboration with three Banca Widiba financial advisors, to spread financial culture as regards savings and loans.

2021

2 March

Free virtual roadshow "The Effect of Advisory Services"

Launch of a cycle of eight free online meetings organised in collaboration with the newspaper Advisor, to shed light on today's financial choices through the in-depth study of topics such as sustainability, financial planning and gender equality.

2021

April

Training course on financial sustainability

Launch of a training course for the network of Financial Advisors, carried out in collaboration with Professione Finanza and Amundi SGR to explore the importance of integrating sustainability aspects in the assessment of investments.

2021

7 April

Membership in FEduF to spread financial culture

Membership in the "Foundation for Financial Education and Savings" (FEduF) to jointly promote financial education projects aimed at developing the knowledge of citizens, especially children and youth.

2021

14 April

Training programme "Legalise Wellness Complexity"

Launch of a training and engagement programme for all bank employees, integrated with a remote training platform to provide opportunities for skill development.

2021

19 April

SGR Etica training event at Banca Widiba

Event for Banca Widiba employees to explore ESG topics through interventions by Etica SGR, the only Italian asset management company to have established and promoted sustainable and responsible mutual funds.

2021

20 May

Training course "Skills Academy"

A training course for financial advisers, especially young people starting their first work experience, aimed at providing learning opportunities and developing skills and competences in the financial field.

2021

25 May

Qualitative research on ESG for employees

Qualitative research that involved all employees and the Customer Team, representing customers, to define the next initiatives that Banca Widiba will implement in the field of environmental and social sustainability and governance.

2021

June

Creation of the Responsibility Committee

Creation of a team of 12 bank employees to move the issues and initiatives of environmental and social sustainability and governance forward.

2021

June

Training course on ESG with SDA Bocconi

Classroom training course with the participation of professors of Economics and Finance from the Bocconi University of Milan to increase knowledge on environmental and social sustainability and governance.

2021

June

“Economics and the imagination – teaching children about financial education"

Launch of a cycle of eight free online financial education meetings organised in collaboration with FEduF (Foundation for Financial Education and Savings), to provide parents with economic and financial skills useful for sharing the value of savings to their children.

2021

8 June

Launch of the "Women Dreaming Coach" initiative

Initiative to support an entrepreneurship project for women, selected from those posted on the Banca Widiba Facebook page, through a dedicated coaching team comprised of marketing and financial consultancy experts as well as motivational coaching.

2021

10 June

SPID identification for opening accounts

An initiative that contributes to the diffusion of a safe and secure system aimed at guaranteeing access to digital services through the integration of the SPID in the identification systems of new customers when opening a Widiba Current Account.

2021

23 June

First edition of the #DiMercoledì observatory

Launch of the first edition of an internal bank observatory, carried out entirely remotely, to share cross-functional skills and update employees with respect to current market trends, while presenting best-practices.

2021

July

Launch of the partnership with Satispay

Launch of a partnership with Satispay for the reporting of cardless collection and payment services through natively plastic-free processes, to reduce our environmental impact and achieve sustainable development objectives.

2021

July

Installation of charging stations for electric vehicles

Installation of charging stations for electric cars available to users of the Procaccini Center in Milan to provide an incentive and concrete contribution to the transition towards sustainable mobility.

2021

July

Installation of solar-controlled film

Installation of solar-controlled film on the windows of Banca Widiba's headquarters to reduce energy consumption and polluting emissions, and their subsequent impact on the environment.

2021

September

Launch of "Dialogue", a new videobanking function

Innovative videocall function to interface with the bank through a new remote relationship channel that facilitates dialogue and proximity between the bank and its customers while preserving a face to face interaction.

2021

September

Inclusive financial research with the Catholic University

Research project on inclusive finance in collaboration with the Catholic University of the Sacred Heart to increase the level of financial competence and promote new ideas, with the creation of an observatory and financial literacy workshops.

2021

September

Launch of the "Widiber's Green Map" initiative

Launch of the creation of a green map comprised of contributions sent by Banca Widiba employees in various Italian cities, with the aim of raising awareness as regards the need to carry out sustainable actions in everyday life to be plastic-free.

2021

7 September

Participation in the event "As you can"

Initiative carried out in collaboration with the consulting firm Trivioquadrivio with the aim of generating concrete outputs on how to innovate future ways of working through the contribution of an audience of decision makers

2021

11 September

Financial education podcast with Will Media

Four podcasts on Actually, produced in collaboration with Will Media, which feature authoritative guests who discuss the central role of financial culture and go in-depth as to the importance of respecting ESG criteria in building a more sustainable and inclusive society.

2021

October

Promotion for entrepreneurial women

Promotional initiative created with the aim of providing concrete support to women's entrepreneurship, through a dedicated offering that provides for half-off or zero installation costs for POS.

2021

October

Participation in "Financial Education Month"

Initiative promoted by the Committee for the planning and coordination of financial education activities, to increase basic knowledge on financial, insurance and pension matters through events and webinars created by Banca Widiba's financial advisors.

2021

12 October

Launch of the "School project" with FEduF

Initiative carried out in collaboration with FEduF with the participation of Financial Advisors, to bring the Foundation's financial education programmes to schools through training courses for each school level, from elementary school to high school.

2021

25 October

Launch of the new Green Loan

Offer created in collaboration with Findomestic Banca S.p.A. for customers of the Financial Advisor network, with subsidised pricing on personal loans for new green projects (buying an electric/hybrid car, changing windows to improve energy efficiency, etc.).

2021

7 November

Participation in the "Elle Active" forum

Talk on women's finance dedicated to women and work, aimed at exploring the new professions of tomorrow and providing women with inspiration, training and practical tools to improve their careers and acquire the knowledge to progress professionally.

2021

December

Christmas Box Initiative

Charity initiative consisting in distributing Christmas boxes carefully prepared by our employees and filled with objects that warm the heart. Over 300 boxes were collected for the less fortunate.

2021

13 December

ESG in banking: sustainability is development

Participation in the annual event, promoted by ABI, dedicated to the theme of sustainability in the banking industry, to share the path and best practices of Banca Widiba in support of a sustainable transformation.

2021

2022

2022

23 March

Second #DiMercoledì Observatory

Start of a new round of online meetings dedicated to the Bank’s internal observatory, to update employees on new projects and to share emerging trends in the banking sector.

2022

April

ESG Training

Training course split into 5 online meetings dedicated to financial advisors, to provide in-depth knowledge and skills in the field of sustainable finance and to analyse the impact of ESG factors on consultancy.

2022

21 April

Innovation Days Widiba

Initiative designed to look to the future in the pursuit of innovation. Two employee training meetings to share success stories, respond to change, and seize the opportunities offered by new trends, through the first-hand experiences of internal and external speakers.

2022

28 April

Women and money: a challenge for inclusion

Presentation of a research project conducted by Banca Widiba in collaboration with Milan's Università Cattolica del Sacro Cuore to disseminate qualitative and quantitative results on gender differences linked to money, in order to promote a more inclusive financial culture.

2022

9 May

Partnership with Freeda

Initiative launched in collaboration with Freeda to raise awareness on inclusion and financial education. Banca Widiba’s managers describe the importance of gender equality, talent appreciation, and work-life balance in their professional experience.

2022

11 May

Participation in Salone del Risparmio

A conference conducted in collaboration with Vanguard, Candriam and Prometeia to highlight the role of asset management consulting in building a responsible, sustainable and inclusive finance model.

2022

23 June

Innovation Day Widiba

Employee training meeting on technological innovation. Yealthy and Pictet AM speakers tell us about the positive impact of technology on health services and on the sustainable management of our cities.

2022

26 June

Partnership with Radio 24

“Parliamo la tua lingua” (We speak your language), six in-sights into financial education broadcast on Radio 24, using inclusive language to describe concepts related to the world of finance. Banca Widiba managers explain words such as certified consulting and green portfolio.

2022

1 July

Paperless & Digital Awards

Partner and member of the jury in the first “Paperless & Digital Awards. This initiative, developed by Salvino Solution (a company specialised in digitisation processes), rewards those companies that stand out for their good digital practices.

2022

6 July

ESG: sustainability and investment

Employee training event on the role of finance in achieving the Sustainable Development Goals of the UN 2030 agenda through the personal experiences of internal speakers and of Amundi, Candriam and NN Investment partners.

2022

2021

2021

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Environmental, Social, and Corporate Governance

Three criteria for sustainable investments

We believe that the allocation of capital is a means not only of achieving financial returns, but also of directing resources towards sectors that can ensure the well-being of current generations, without compromising that of future generations.

With this understanding, we have integrated the assessment of environmental, social and governance criteria (ESG) into our asset management risk and opportunity analysis in order to promote a financial culture consistent with the legislative and moral obligation of ensuring a more sustainable, equitable and inclusive future.

EXPERIENCE BANKING LIKE NEVER BEFORE.
A zero-charges Widiba Start account for the first 12 months.

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OPEN ACCOUNT