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Your useful numbers

Toll-free number

From Italy: 800 22 55 77

From abroad: + 39 0577 381900

Da lunedì a venerdì dalle 8:30 alle 22. Il sabato dalle 9 alle 17.

Chiamaci dal tuo cellulare certificato e inserisci la tua password call center.


Block debit and pre-paid card

From Italy: 800 822 056

From abroad: +39 02 60843768

Active 24h


Block credit card

From Italy: 800 992 100

From abroad: +39 02 3498 0176

Active 24h


Credit Card Support

From Italy: 800 955 981

From abroad: +39 02 349 80147

The service is active:
for Classic Credit Cards, from Monday to Friday, from 8:00 to 22:00,
For Gold Credit Cards, 24/7.

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What you ask us most often

How do I get the Widiba App?

The Widiba App is free of charge and may be downloaded from the Apple Store or the Google Play Store. We strongly advise against downloading unofficial applications or operating systems.

With the Widiba App, you can sign in to your account from your smartphone, tablet, smartwatch and even your Apple TV.

Why do I need the Widiba App?

With the Widiba App, you can access your Widiba account and its features: log in simply with your voice, collect useful information on a single page, settle payment slips using the QR Code, send and receive money instantly with BANCOMAT Pay®, pay in stores by associating your debit card with Apple Pay and Google Pay, and check the performance of your securities (shares, bonds, ETFs, covered warranty&certificates, Funds and SICAVs).