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Your useful numbers

Toll-free number

From Italy: 800 22 55 77

From abroad: + 39 0577 381900

Da lunedì a venerdì dalle 8:30 alle 22. Il sabato dalle 9 alle 17.

Chiamaci dal tuo cellulare certificato e inserisci la tua password call center.


Block debit and pre-paid card

From Italy: 800 822 056

From abroad: +39 02 60843768

Active 24h


Block credit card

From Italy: 800 992 100

From abroad: +39 02 3498 0176

Active 24h


Credit Card Support

From Italy: 800 955 981

From abroad: +39 02 349 80147

The service is active:
for Classic Credit Cards, from Monday to Friday, from 8:00 to 22:00,
For Gold Credit Cards, 24/7.

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What you ask us most often

How do I invest online in Funds and Sicav?

To invest online in Funds and SICAVs, you must hold a current account and Securities Dossier package and activate the Managed Online service free of charge. The service is only available to natural persons.

How does the Managed Online service work?

The Managed Online Addendum must be signed to activate the service free of charge. You can do this during the first online transaction in Funds and Sicav or from the “Service Activation” page of the Reserved Area. The Addendum must be signed for each of the Securities Dossiers you want to trade on. Transactions are not permitted for delegated persons.

How do I find the Funds I want to buy?

Widiba Bank’s brand new model of certified consultancy offers you personalised support in every area of financial, economic and asset planning: investment projects, asset management and intergenerational wealth transfers, protection and welfare, trusteeships.

For more information, visit Consultancy. Instead, to search for the advisor most suited to your needs, visit Find a Personal Advisor

How do I operate on the Online Trading platform?

To trade on the Trading platform you must hold a Widiba Account that includes a Securities Dossier. When opening the Account, all Trading features are immediately available.

How much does the Widiba Online Trading service cost?

No fee is charged for using the trading platform. Clients are only charged trading fees for executed orders. To find out more about the economic conditions, go to the Trading page

What markets can I access online?

There are 22 worldwide markets for online trading.

-Italian markets: Euronext Milan, TAH, MOT, EuroTLX, ETFplus, Euronext MIV Milan, Euronext Growth Milan, SeDex, Cert-x, DDT, Hi-MTF.
-Foreign markets: NASDAQ, NYSE, NYSE MKT, London Stock Exchange, Deutsche Börse - XETRA, Euronext (France, Holland, Belgium, Portugal), Spain, Greece.  

What is a Financial Advisor?

The Financial Advisor in Widiba is a certified expert who specialises in personal and family financial planning and management. To find out more, go to the Consultancy area and if you want to find the right advisor for your needs go to the Find a Financial Advisor page.