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Ciao, this is Widdy!
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Your useful numbers

Toll-free number

From Italy: 800 22 55 77

From abroad: +39 06 45560210

Da lunedì a venerdì dalle 8:30 alle 22. Il sabato dalle 9 alle 17.

Chiamaci dal tuo cellulare certificato e inserisci la tua password call center.


Block debit and pre-paid card

From Italy: 800 822 056

From abroad: +39 02 60843768

Active 24h


Block credit card

From Italy: 800 992 100

From abroad: +39 02 3498 0176

Active 24h


Credit Card Support

From Italy: 800 955 981

From abroad: +39 02 349 80147

The service is active:
for Classic Credit Cards, from Monday to Friday, from 8:00 to 22:00,
For Gold Credit Cards, 24/7.

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Open Banking

An open banking ecosystem

Within this scenario, Banca Widiba joined CBI GLOBE, the collaborative platform that facilitates interconnection between banks and third party providers, in accordance with Directive PSD2. The directive allows users who use an online bank account to make payments or access info on their balance and transactions
through third-party applications.
This translates into Open Banking.

THE BANK AS A MARKETPLACE

Open Banking opens the door to a new banking experience by helping to create an open market where payment service providers can:

  1. Increase payment security and consumer protection

  2. Foster innovation in digital payments

  3. Offer bespoke consumer options

Technical specifications for third party providers can be found at https://psd2.mps.it/api-specifiche-tecniche. For more information, visit www.cbiglobe.com.

Livelli disponibilità

* Dati su base giornaliera relativi al trimestre gennaio/marzo 2024

OPEN BANKING

Uptime

Giornaliera, per tutti i canali

100,00%

Downtime

Giornaliera, per tutti i canali

0,00%

INTERNET BANKING

Uptime

Giornaliera, per tutti i canali

100,00%

Downtime

Giornaliera, per tutti i canali

0,00%

Livelli Performance

* Dati su base giornaliera relativi al trimestre gennaio/marzo 2024

Bank channel data refers to the application performance of features.

OPEN BANKING

PISP

Tempo medio per richiesta

640 ms

AISP

Tempo medio per richiesta

3272 ms

CBPII

Tempo medio per conferma

- ms

Tasso di errore

Percentuale di errore sulla risposta

0,06 %

INTERNET BANKING

Inizializzazione Pagamento

529 ms

Informazioni sui Rapporti

1089 ms

Conferma Fondi

581 ms